Mika is a Senior Salesforce Consultant with more than five years of experience in a fast-paced environment handling technical calls, performing diagnosis, resolving problems and providing quality and accurate information. Mika is one of the Subject Matter Experts (SME) from the previous work and specializes in Salesforce Configuration specifically with Sales Cloud and Service Cloud.
Mika has successfully worked with clients across many industries, including Financial Services (e.g. Bank, Lending, Legal etc.), Enterprise and Professional Services (High Tech), Entertainment, Telco and Retail & Consumer Goods.
Mika has 6 Salesforce certifications namely SF Admin 201, SF Advanced Admin 211, SF Platform App Builder, SF Sales Cloud Consultant, SF Service Cloud Consultant and SF OmniStudio Developer.