I cannot thank Kathy enough! I have to say, since the onset of the claim, and the retaliation, you were an amazing advocate for me and my daughter! You extended an honest assessment of the situation and really gave me the comfort and confidence for a resolution. Severin and Linda expedited this case with prompt follow-up and clear communication through the whole partnership! I was very happy in the swift actions timing, and sense of urgency that Severin undertook. A true blessing! Thanks again for all your support and expertise. You make a difference and I am truly grateful for you and your team!